Frequenty Asked Questions (FAQs)

WHAT ARE YOUR JEWELLERY CARE TIPS?

Please be sure to avoid perfume on the Jewellery. Also protect it from water. This will keep the jewellery from turning black and help it last longer.  We have mentioned all details for Care Tips and Product Life on every page of each item on our website, so be sure to read them to avoid any concerns.

 

WHERE ARE YOU GUYS LOCATED?

We are currently located at the following address:

1st Floor, LuckyOne Mall
Opposite Ideas by Gul Ahmed
Main Rashid Minhas Road
F.B. Area, Karachi

 

ARE YOUR ONLINE AND LUCKYONE OUTLET PRICES SAME OR DIFFERENT?

Our product prices across the aforementioned outlets are same. Prices of our online inventory for our premium products are slightly different with a difference of as low as Rs. 50 or Rs. 100, only because of the boxes which are included by default when you make a purchase online. However, if you do wish to include a box at our LuckyOne outlet, you may do so.

 

HOW TO TRACK ONLINE ORDER?

To track your order, simply click here and enter your tracking code. This will show you the latest status. Please keep in mind that the tracking status is updated after every 24 - 48 hours, which is beyond our control.

 

HOW TO REQUEST TRACKING CODE FOR ONLINE ORDER?

Simply reach out to our customer support team via Instagram Direct message, or send us an email at hkaccessoriesofficial@gmail.com to request your order code.

 

WHICH COMPANY DO YOU USE TO DELIVER YOUR ORDERS?

We are partnered with Leopards Courier Services for our COD (cash on delivery) orders. Orders which are pre-paid are either sent via M&P Logistics, Leopards Courier Services, Pakistan Post, and TCS Courier.

 

WHAT ARE THE PAYMENT METHODS?

You can pay us via the following methods:

  1. Cash on Delivery (COD)
  2. Easypaisa
  3. JazzCash
  4. Bank Transfer

 

DO YOU ACCEPT ADVANCE PAYMENTS? IF YES, HOW TO PAY?

We do accept advance payments. You can pay us via the following methods:

 

1. Bank Transfer

To send us payments via Bank Transfer, please find the bank account information below:

Bank: Meezan Bank
Account Title: Zain Kabani
Account No. w/ IBAN: PK19MEZN0001210104811277
Email ID: hkaccessoriesofficial@gmail.com

 

2. EasyPaisa

To send us payments via EasyPaisa, please find the information below:

Account Title: Haider Karim
Account/Mobile No.: 0349-7797316

 

3. JazzCash

To send us payments via JazzCash, please find the information below:

Account Title: Zain Kabani
Account/Mobile No.: 0334-3153153

 

WHAT ARE YOUR DELIVERY CHARGES?

Please refer to this page for all the information.

 

WHAT IS YOUR RETURN OR EXCHANGE POLICY?

Please refer to this page for all the information.

 

DO YOU SHIP INTERNATIONALLY?

We currently only ship within Pakistan.